The support is top notch, they make it easy to set up your account, there's many ways you can use this software, very intuitive! I wish we could do more with lead management. We have to send an email or call them for every new lead that comes into our system. It would be great if we had some way of doing this automatically or something similar. They offer a 30 day free trial which was helpful during my research process. This software has helped us get better metrics about how well are campaigns are performing overall across all channels as well as being able to track each individual channel separately.