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1329 Review
51 Karma

Review on WDI FX by John Hall

Revainrating 5 out of 5

Great Experience Working Online With Excellent Customer Service

I like how easy it was for my agent and myself, as well as other employees of our organization, once we downloaded all required application software (WDI) that could be used by both agents/employees at any time; this really saved us money because now there are no more trips needed to pick-up new licenses or updates! Since then I have not thought about anything else when using the program - which has led me back again to purchase another license just recently so i can add some changes with better features than what currently exists.

img 1 attached to WDI FX review by John Hall

Nothing yet but am satisfied overall to use the product daily. The benefit that I see most from working online through your computer versus going into an office setting is accessibility especially if you're traveling out of state. So far nothing dislikes since its been such a great experience thus far; however, sometimes having access to help desk support would've helped solve.

Pros
  • Easy install process &, extremely fast in loading screens compared against traditional installations..so glad they switched over completely away form old procedures!!! It helps keep costs down also..likewise helping save tax payers' hard earned dollars too!! Great staff who do their very best job every day keeping up customer service level 2 standards while ensuring timely upgrades whenever possible along side feature requests submitted directly via email request system...easy solution
Cons
  • So-so