As other reviewers have noted, the Munchin' Rex isn't broken and doesn't need new batteries. When it exits demo mode, you have to click on its tongue to activate/turn it on. Figuring out exactly where to push his tongue may take a little practice (and a little patience if your little one can't do it on his own). My son LOVES dinosaurs so this was the perfect gift for him and he absolutely loves it. I think his favorite thing about him is what he nibbles on. My son is obsessed with any toy that opens and closes his mouth. He also loves feeding his dinosaur and giving him his bottle. I like that it allows him to take care of him.
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