I like that it's easy to use, there is no lag time when you move between screens so if someone can't see something they will be able get back in right away! It doesn’t track all of my monitors which makes me have trouble figuring out where people look most often but this has been fixed since version 3 was released awhile ago now (it didn' t even exist previously). When used with other tools such as screen recording or audio monitoring software we receive better quality information about our clients behavior during an interview session compared than just using basic analytics softwares available online through google Analytics/ Hotjar etc.. We've also seen improvements from having more detailed data coming off gazeification platform vs hotcharts alone giving us great insights into user behaviour by simply watching them navigate around websites rather then asking questions directly via surveys e-mails interviews ect.