We use FRC to display our ads for customers, we have been very pleased with the quality of their service thus far. They are easy to work with, they respond quickly when there is an issue that arises, and they provide excellent customer support. I would like to see them offer more ad formats (like video) as well as additional content channels such as links or images. My only concern at this time has nothing to do w/frc but rather with how long it takes for my account manager to get back to me. If you want someone who will help guide you through any questions you may have about using frc, then firmchannel is definitely the way to go! Our advertising sales team uses FRC to deliver video advertisements to hundreds of screens in multiple locations across the country.