This is my second 20k heater. The first one had a bad control valve and would not shut the heater of completely when the thermostat kicked off. The flame would sputter when it was supposed to be off. It was brand new from market place. Mr. Heater was no help at all because they said the serial number was a little old. The new one from amazon works fine but the smell is uneasy and strong I tried the initial burn in/burn off at a 5 for a few hours but it still smells. Its not the smell of raw gas but it smells like an old kerosene heater from when i was a kid. crack a window seriously why should i let cold air in I'm trying to heat the space. Thats counter productive. I will try a different heater company next
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