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1 Level
1279 Review
58 Karma

Review on The Booking Factory by Mark Green

Revainrating 5 out of 5

Great experience with KAYAK Reservations mobile

I like how easy it was to use, you can do everything from one screen! It's also very simple for guests as well because they don't have to go through multiple steps or pages in order to book an appointment/reservation etc..

img 1 attached to The Booking Factory review by Mark Green

Overall great product!! Nothing really comes up when using this app but if any issues arise we are always right there ready to help them out. This has been such a helpful tool over all of our years working at my hotel location. We've had no complaints about anything thus far which makes me feel good knowing that people love being able to stay here while vacationing locally.

Pros
  • Very user friendly
  • Easy navigation
  • Great customer service.
  • Excellent support staff (i work with Alex)
  • No need anymore paper check forms
Cons
  • I will keep silent