Review on Papa Mima Nordic Duvet Cover by Brandee Diaz

TLDR. My pillowcases arrived with ink stains and dots. If you have other options or are not a die-hard Sailor Moon fan, please select another bedding set or retailer. (Explained below.) I rarely write reviews, but wanted to help anyone reading this make a more informed choice before ordering. adorable bedding set. The duvet cover and sheet arrived nice and soft, but as you can see from the photos, the pillowcases came fresh out of the box with a few ink stains from the black cat (Luna-P) print. appear small, but there are about 5-8 spots or dots on the white sides of BOTH pillowcases. I think someone else mentioned ink bleeding after a wash? I had this 5 minutes after UPS delivered the package. I immediately contacted the seller who replied (a week later) "Hello friend, contacting Revain". Revain will NOT let me. Do replacement, no exchange, only full refund and refund by ship and scan. (Send the item back first after they get the refund). I even got off the phone with a Revain representative who told me it was the only current option. (May 2021) The seller (third party) is currently offering this TO Revain as the ONLY option for a customer service solution. If replacements or exchanges were allowed I would not be writing this review. It's a birthday present, so I'm a little annoyed. I would have backed this purchase 110%, no question, if the pillowcases hadn't arrived out of the box on day one, covered in ink stains. Even a duvet cover or top sheet with 1 or 2 small ink stains would be more acceptable than BOTH white pillowcases. Unfortunately I can't give 5 stars because of the whole situation. =(It doesn't cost $40 to end up in my situation with soiled pillowcases and no replacement or exchange option. If you have other duvet cover options or another seller you can try your luck with that. Lucky for me, me too have ordered a separate pink mermaid duvet set which I can offer if they don't want this set. I understand not everyone has this option so please be careful when ordering. <3