I loved the ease for both the user and HR when entering our timesheets which have been great for paying our staff. It is very easy for our team to use as well which has made it great. We can't see any downsides at this time either. As an HR Manager it was fantastic to be able to do all of my HR tasks with just a computer, phone or tablet! No more paper documents! I liked being alerted every day and having access online should there be questions around leave usage. The ability to do employee time off management very easily. I wish there were more options for managers to manage employee time off for certain departments. There is no option to change the time off for employees. I would like to be able to do this for specific departments. The software is very user friendly and easy to use. Overall, I like it. It has been easy to use and implement for my department.