Purchased September 2019. The problem is stated in the title. Also, I agree with people who say that the redesigned slanted button is difficult to use. The old blender could be operated with one hand. This requires one hand to hold the blender while the other hand presses a cumbersome button. I wish there was a guarantee or a way to get a replacement. UPDATE: I think the manufacturer knows the quality of their product: they have a 30 day guarantee.
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