I like that it's very easy for beginners or people who are not experienced at all with flower design, as there aren't many settings you have too choose from when designing your own designs. The app crashes quite often but other than this i love how much of my time has been saved! It takes less then 5 minutes which makes everything so convenient. We like that we can run our business from anywhere, with no need for having staff or store location! It's easy peasy setup as well :) The customer service representatives are very helpful when you have any questions about your account - they're always there if I ever needed something resolved right away (which hasn't happened yet!). But honestly at this point it might be more of my fault than theirs because i'm terrible trying new software/apps haha. So far so good though- love what its doing overall..