I like that it allows me to keep track of my projects, it is very user friendly and it's easy to use. It would be great if you could assign tasks from your dashboard in order to decrease time spent on administrative work. Also, I think it would be nice if there was more flexibility when it comes to creating new fields, for example, it's not possible to create a custom field without having too many templates. It also would be great if you could add multiple clients instead of only one client per account. We are solving the issue of project management using this software. The main benefit is having everything in one place and being able to easily access and manage all our projects.