Header banner
Revain logoHome Page
Adam Webbie photo
Germany
1 Level
672 Review
52 Karma

Review on ModifyStreet by Adam Webbie

Revainrating 3 out of 5

Customer Service at ModifyStreet leaves me wanting

I was eager to purchase a new set of headlights from ModifyStreet, but I was disappointed with my experience. The merchandise was delivered damaged and the shipping process took longer than anticipated. To solve the problem, I called customer service, but the reps I spoke with were unhelpful and unresponsive. It took a few tries to get an answer, and even then, they provided scant to no help in solving the problem. In addition, I observed that the website's assortment was constrained and that the costs were higher than those I had observed at other online retailers. My overall impression of ModifyStreet was disappointing. I wouldn't suggest this online store to others, and I will look for other choices in the future for my automotive needs.

Pros
  • DIY aficionados will find these guides and tools useful.
Cons
  • Customer service is slow to respond.