It looks like the guy who bought this bag earlier is an amateur. also sounds like the manufacturer was never contacted. more than 1 year warranty for our products. If you take something out of the box and it falls apart, it's probably a 1 in 10,000 factory defect. I just bought this from MC Motorsports in Michigan. It was standard shipping here in San Diego in 4.5 days. This is my fourth motorcycle bag, probably the best I've ever had. It's durable, tough, 2 liter water bottle, extra pockets, ergonomic design, I can't say enough. That's a bit high at $160.00 (IMO) since the other competitors are much smaller: but that's a damn STEAL in the $70.00 bracket! Register that damn thing after you buy it like any sensible consumer would to protect your purchase! (Example: Lifeproof Phone Case for my iPhone 6S+ == $95.00. I now have my 3rd Lifeproof Phone Case after 2 years - same first purchase) ^_^
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