This is my second pair that I have returned. The pedometer in the first pair only worked for one day. Now this second pair does the same. I downloaded the app and set everything up smoothly and they worked the first day but not the second. Both couples! I've sent messages to support and only got computer generated replies that didn't solve anything. Otherwise the shoes are perfect. I'm glad to have a pair of tennis shoes to wear to the gym because alegria shoes are the only shoes I can wear. They never hurt their feet. My only disappointment is that the switch doesn't work and the customer service is poor.
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