Took only five minutes to assemble. If you have furniture assembly experience, you don't need instructions. She is strong enough. I wouldn't wear it with an extra heavy wool coat or a huge 50 pound bag, but it works with regular winter jackets, hats, gloves and light bags. the shiny ones were right. Laminate has a certain sheen. I mean you get what you pay for. The product looks cheap but I imagine it will be covered in a coat most of the time so I'm fine with that. I'm not very impressed, but I won't be going back either. Four stars for easy assembly. If it had taken me more than five minutes it would have been a three star rating.
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