4 stars for minor damage that could be easily repaired. It was well packaged as you can see in the unpacking photos. Not all other brands are packaged as well as this brand in my opinion. We love the size as it fits perfectly in our drawer. The organizer is in the picture in the maximum width. You can see the 2 locking plates included so it won't close you in the drawer. Easy to wipe clean with a damp towel, the slots are roomy/wide enough for 12 seats like ours, and you can fit more if you like. The only downside was that you can see the damage when B (husband) opens the box. At first I thought we should send it back for another one, but after looking at what was wrong I realized it was an easy fix. I pulled out the small trim clip that missed the mark and then inserted some wood glue/glue into the slot. Pin it and let it dry. You can see the finished product in the last photos. If you don't know what to look for or look very carefully, you'll never know. Much easier than sending it back and hoping the next one won't be worse. Overall it looks like a good and reliable product. Not everyone will have flaws like us. For me they were minor and easy to fix.
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