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Review on TapResearch by Justin Santiago

Revainrating 4 out of 5

User Friendly Platform For All Experience Levels

It's very user friendly for both users with no data experience as well those who are more experienced in this area of survey design/analysis! The customer service team has been incredibly helpful when I've had questions or needed some assistance during my use of tapresearch. There haven't really any downsides at all - just keep using them until they get better about keeping up their documentation (which isn't always great). They're helping us gain insights into our customers' habits so we can improve how quickly we respond to issues within our app once launched.

img 1 attached to TapResearch review by Justin Santiago



Pros
  • Great support
  • Easy interface
  • Very fast turn around time, even from account managers.
  • Lots o options available including new ones introduced recently like "Trends"