Taking it in its most basic form—that of a gaming mouse equipped with a 2.4 GHz dongle—the situation doesn't seem quite as dire. I had to get up a few times; I read somewhere online that these are faults caused by the synapses, and that all you need to do is eat it and everything would be OK in the end. But, everything that is associated with bluetooth is a living nightmare. That is purely for show, and it would be impossible to actually use it. This is not a problem with the computer, nor is it a problem with the environment; a logitech bluetooth mouse works well on the same mat, proving that neither the computer nor the environment is at fault. The user experience (UX) of management is poor, as it always is with Razer: synapse is inconvenient and does not work with Macs; firmware can only be updated over bluetooth and only in Windows; resetting the Bluetooth connection does not let you to connect it to a new device; and so on (you must first turn off the device to which it currently connected). Sadly, there are not a lot of gaming mice on the market that have two different interfaces, so the selection is limited. It is clear that Razer is not qualified for this "role." I have pledged to myself that I will never contact this company ever again; I won't let my word go to waste, and I won't let such an oversight happen again.
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