I like how easy it was for me as an owner of my own business to use this program! It's very user friendly which made training new groomers much easier than we thought possible!! The only thing i dislike about using this system are some glitches in their database but they have been working hard at fixing those issues over time so hopefully things will get better soon. We love our website now because all clients can book online without having us come out there everytime someone wants service done instead just going through emails/texts etc..