I do not have an axe to grind with this company, so please be aware that this review is not based on a bad customer service experience or a personal grudge of any kind.This also applies to ANY and ALL side mounted soft close drawer slides (I have tried multiple brands). I am also a fairly handy person; I have built my own cabinets, furniture, and have loads of construction experience, so this is not based on a newbie being "over their head” in a project.These side mounted slides are just inherently flawed. They are INCREDIBLY difficult and frustrating to install in existing cabinets. They are nearly impossible to get square and level. Once installed, they are "sticky” and unreliable in use. They are also very easily broken in normal day-today use.If you want true, soft closing cabinet drawers like you see in model homes or on TV, you must "bite the bullet” and buy undermount heavy duty slides (Blum or the equivalent). In my previous home, our new cabinet install included a cheap knockoff Blum clone, and they worked beautifully for five years without a single issue.These side mounted slides have been installed in our latest home for less than four months, and less than 25% of them operate properly. 10% of the slides failed upon installation.This was a $500 mistake. This same money would have purchased more than a third of the quality slides I truly needed.Choices:1. Live with the slides you have and install heavy duty drawer bumpers to dampen the slamming sounds.2. Waste hundreds of dollars on these poorly designed, bound to fail side mounted slides.3. Save your money until you can afford quality undermount slides that will operate properly and last for many years.Just don’t go there with these slides!
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