I like that it's easy for new users who don't know much about computers or cybersecurity yet can easily manage this service without having any problems with setup etc.. The interface could be more intuitive but not too difficult either which is good because they did make some changes recently so hopefully things are getting better! They're still working out how best implement security features such as two factor authentication (2fa) however from what i've seen there have been improvements made towards making 2FA easier than ever before by using Google Authenticator instead if TOTP codes - very helpful since most people dont want extra steps when logging into an account!!