At the most crucial moment, the printer gave a print head error (Cartridge problem). The cartridge and ink are all original and came with the printer. It's not clear what to do. Replace head? I'm looking and can't find it anywhere. Very disappointed. I tried to contact HP support, I stumble upon some bot that recommends ating the firmware, and then writes that the problem could not be solved. Firmware ate is not required. In general, big problems at work because of all this. Unpleasant. . I got through to technical support, they promised to send a set of new heads for free.
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