I am a 35 year old graduate electrical engineer and I have just went through everything over the weekend to get this drive working on our windows xp laptop. Windows Media Player could contact the CD_RW for reading, but the writing is very questionable and I'm pretty sure I have the right media. Microsoft does not have drivers for the Memorex line of products on its website. There are no manuals or drivers to download from the memorex website. They also don't have weekend customer support from Memorex. The software that came with it has an electronic copy of the manual but it shows images from a different disc (not the one I bought) and the only driver for Windows 98.3B technology was supplied and the product arrived quickly. Seems like Memorex just can't support this product. Ours will be sent back tomorrow.
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