Review on Nexgen CAD by John Stowers
Needed and valuable software implemented quickly with excellent customer service
The ease of use for our department has been very helpful when it comes time to create reports in different formats or export information into other applications like excel without having to open up multiple programs at once! I do wish there was more automation within certain areas but this will come as we continue using NGENX longer.
Keep your expectations high because you may find some things are not user friendly right away however they can be easily fixed by going through training sessions provided by their team members which helps immensely if nothing else! We're able to access all documentation regarding calls/incidents from anywhere via mobile phones allowing us immediate response times instead of being confined behind physical walls waiting until an officer arrives hours later.
- It also allows me to print labels directly off my computer screen rather than needing another application such as Adobe Acrobat Pro
- Very beneficial!!! Additionally, customer support provides excellent assistance whenever needed whether its technical issues related to software updates etc..or simply answering questions about how something works
- Good but not great
