- No software is user friendly- The support team should focus on more technical services- Pricing structure of the software needs to be reviewed.- We would like to have less tabs in the product for better management. Our work flow has been simplified and we are able to keep track of all our business processes easily. It also improves teamwork between different departments. I am using this tool for multiple purposes, like to manage projects, invoices, customers, etc. This software makes things easier by providing me with the right tools that I need.