The best part of this product, I think it's that you can create your own chatbots for any business need. You have to write code in many languages (Python/Java) but if someone knows Python or Java they will be able to do so easily. It takes some time before everything works as expected because there are lots of features which should be configured properly by yourself. If anyone wants to build his very own AI system without hiring expensive developers then he has no other choice than using Engatis products. We use their services mainly for customer support purposes.