Header banner
Revain logoHome Page
Kyle Robinson photo
1 Level
775 Review
63 Karma

Review on DataTrans Solutions EDI by Kyle Robinson

Revainrating 5 out of 5

Best software for document exchange

The customer service is second only in professionalism at this time! I just had an awesome talk about one product (a barcoding device!) but was told we would be purchasing 3 more things from their vendor list as well - so not even sure how they could possibly deliver such great support without making it sound like nothing else matters when there truly IS no competition out here who delivers better than them. Our problem? We send documents via email which people have trouble reading because our font size isn't large enough etceteras; then other times some files aren´t sent due to problems elsewhere where they upload incorrectly into databases/etc., while others show up empty sometimes or don'y get saved after editing either through excel directly OR thru program itself. I like the fact that they are very fast and reliable. I also like the fact that they are easy to use and understand. I dislike that they are very expensive. I have been able to solve a couple of issues regarding the EDI and eCommerce between two parties.

img 1 attached to DataTrans Solutions EDI review by Kyle Robinson



Pros
  • Their software looks nice
  • It does what's expected.
  • They're pretty good with communication, responsive,
  • Reliable
Cons
  • Almost everything is ok