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DataTrans Solutions EDI Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Data Integration

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Description of DataTrans Solutions EDI

DataTrans Solutions provides a broad range of quality EDI and eCommerce solutions designed to enable companies to communicate business data electronically. Whether you are a small company looking for a simple web-based EDI solution or a larger corporation searching for a reliable new EDI system, DataTrans has the right solution. Get started with DataTrans, the most flexible, most scalable, best valued EDI & eCommerce solutions. An all-in-one EDI solution that easily integrates with your internal business processes. Any trading partner, any industry, any application.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Best software for document exchange

The customer service is second only in professionalism at this time! I just had an awesome talk about one product (a barcoding device!) but was told we would be purchasing 3 more things from their vendor list as well - so not even sure how they could possibly deliver such great support without making it sound like nothing else matters when there truly IS no competition out here who delivers better than them. Our problem? We send documents via email which people have trouble reading because our…

Pros
  • Their software looks nice
  • It does what's expected.
  • They're pretty good with communication, responsive,
  • Reliable
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Easy Implementation, Good User Friendly Interface

The simplicity of the interface and the capability to create templates is an advantage. Very few customization options. The integration with our ERP system is very poor. The product is very limited in its use when compared to other solutions. We had no option but to use this product. We integrated our ERP system with the EDI software and the implementation was very easy. The capability to create templates is an important feature. We managed to integrate our ERP system to the EDI software. The…

Cons
  • Not bad

Revainrating 4 out of 5

Very easy to learn and use for new user

Easy setup - very straightforward process; good documentation provided by team members who were knowledgeable about their product! Could have more robust support options (such as phone calls) when something goes wrong instead just ticketing them through an online interface which is not always intuitive if it's my first time in there using this module/product etc.; could also provide training material so end users get up speed quickly. Benefits include faster transfer times across multiple…

Pros
  • Very easy to configure, great user experience
  • Fast implementation for our needs.
  • Good quality customer service &
Cons
  • Lackluster email communication regarding status updates or questions
  • Not enough information available via website >, hard find answers sometimes