The software is easy enough so that even someone without any technical background can use it effectively with no glitches or errors.
It's great because I've been able to make my life much easier than before when finding potential leads through cold calls from previous companies! There isn't anything too dislikable about this program but if you're looking at getting something like an auto dial system then look elsewhere since they may have other programs better suited towards what you need compared against their others. Having automated systems and being more efficient in terms of productivity has helped out greatly especially during peak times where there are many clients calling us which would otherwise be very difficult due to time constraints.