The first faucet we received was missing a head and had to be returned. I don't know how a company can miss a tap. The return process went well and the second faucet we received had a head. The only problem with the installation was that we needed a longer hose for our RV. Found the hose at ACE Hardware. The faucet looks great in our mobile home. I would give this 5 stars but the first one made us want to go back.
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