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Germany, Berlin
1 Level
720 Review
26 Karma

Review on Denso 671 6002 Original Equipment Replacement by Don Kishore

Revainrating 1 out of 5

Denso fails with its products and customer support.

I bought this set of ignition wires for a 1976 Toyota Landcruiser. However, the wire from the coil to the distributor is too short. It is 16 inches long and should be around 25 inches long. I double check I got the correct part from the Denso website (part number 671-6002) and it is correct. The coil sits on the fender on the passenger side and I believe it came from the factory. I've searched the internet for pictures of the engine compartment to see why Denso supplies a cable that is too short and it appears that older FJ40s had the coil mounted on the engine next to the distributor. I contacted Denso via email but got no response and called a few days later. I spoke to both customer service and tech support and both told me I needed to discuss this with Revain. I told them Revain sold me the correct part number and I only need 25 inch cables. Sorry that's all they would say and that it's not possible to send me a longer cable. It is a pity that Denso employees are not authorized to help the customer or even improve their product. So not cool. I stopped by an auto parts store in Napa to look at the spark plug wire set and interestingly the set comes with two coil wires to the distributor, one 16" and the other 26". Well done Napa.

Pros
  • Parts
Cons
  • Some small things