I like that we have someone to talk with about our business needs as well as technical considerations or questions. They are proactive in helping us understand what can be done for us. It takes time for them to really get you where you want to go but they will work hard until it's right! There isn't much at this point since everything has been so successful thus far. We just started using IronSight - haven’t had any problems there yet but still early days so not sure how things might evolve/change over months of use.