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Hongseok Bak ᠌ photo
Gwangju
1 Level
121 Review
184 Karma

Review on HONOR MagicWatch 2 Smartwatch 42mm, Agate Black by Hongseok Bak ᠌

Revainrating 1 out of 5

Terrible product, not happy with the purchase!

I want to warn all buyers about how the official Honor dealer works. Returned a non-working device. For the third week we have been conducting almost daily phone calls and correspondence, but we can not get a refund or receive the status of a returned product. The store managers are so unprofessional and do not know the legislation of the 2022 that, apart from the phrase "we have recorded your appeal," they will not be able to help you with anything. During all this time, the manager assured me to answer within 24 hours many times, but we did not receive a single intelligible answer NEVER! Management or decision maker cannot be contacted. Having bought a defective product, dear buyers, you will hear that it is being diagnosed during the diagnostics, the terms of which the company's policy does not disclose, and the zoning of the 2022 does not coincide with the company's policy, so you will not see any money or a replacement.

Pros
  • No merit
Cons
  • the button does not work, they returned it to the official dealer, they did not receive either a replacement or a refund.