I want to warn all buyers about how the official Honor dealer works. Returned a non-working device. For the third week we have been conducting almost daily phone calls and correspondence, but we can not get a refund or receive the status of a returned product. The store managers are so unprofessional and do not know the legislation of the 2022 that, apart from the phrase "we have recorded your appeal," they will not be able to help you with anything. During all this time, the manager assured me to answer within 24 hours many times, but we did not receive a single intelligible answer NEVER! Management or decision maker cannot be contacted. Having bought a defective product, dear buyers, you will hear that it is being diagnosed during the diagnostics, the terms of which the company's policy does not disclose, and the zoning of the 2022 does not coincide with the company's policy, so you will not see any money or a replacement.
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