It took me several days to find the perfect topper for my new mattress. 3" thick case from The Duck & Goose Co. seemed like a good buy. Great reviews and informative videos sure to sell. It arrived today (July 30, 2020), the same day my new Queen- Size mattress arrived.Loved how it was packaged.The unit itself was vacuum sealed and placed in a large ziplock plastic bag.A small care instructions tag was attached to the handles of the bag.I really wanted the topper on the new one Put bedding down. After removing the topper from the vacuumed bag, I smelled a very pleasant odor, almost like fresh coconuts. The topper did not look compressed or deflated in any way, and I wanted to "breathe" it a little on my mattress It was quite heavy and felt quite luxurious, which to me meant the topper lived up to its reputation. However, once I spread it out on the mattress and started tying it with elastic cords in attaching to each corner, I noticed a few threads sticking out at the bottom perimeter of the mattress topper. I went to pluck them and found that they were still attached and any further pulling would tear the stitching. This forced me to look at the device again and noticed a few more loose threads. Also, I noticed that some of the filler was sticking out in the middle of several squares where the seams were unsecured. I chose not to wash the topper before use as I took seriously the claim that it was sterilized on arrival. I was also hesitant to fluff it up in the dryer on low speed before using it. I am frustrated that there are material defects that over time can affect the product's performance and design. If those loose threads and signs of stuffing falling out weren't so noticeable (or absent) then a higher rating would be appropriate.
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