The item has been opened and already used. Key labels were missing and there was no documentation. I plugged it in anyway as I specifically ordered it for an event the next day and it didn't work. I look forward to my return (obviously I didn't have one for my event) but am willing to try another one based on the success my friend has had with it. I guess they will repackage my return for the next unfortunate victim. At this point, I wouldn't recommend it to my worst enemy. Hopefully my replacement works better and I can post a cheaper update. UPDATE: My replacement has arrived. This time it was in a sealed/wrapped box with instructions and all parts. It installs cleanly and is a great way to clean up your wiring and get a polished setup. I will be updating my rating to 3 stars because in my experience there is a 50% chance that you will receive a used return from someone if you order this item.
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