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Israel
1 Level
732 Review
80 Karma

Review on CAVEPOP by Eric Glup

Revainrating 1 out of 5

The CAVEPOP Online Store Is Closing Down Lacking in Regard for the Customers

My time spent shopping at the CAVEPOP internet store did not live up to my expectations. Although the products I purchased were of a satisfactory quality, I was disappointed with the level of customer support I received. The tracking information that was given to me was unclear, and when I asked for assistance, the reaction that I received was both sluggish and unprofessional. In addition, I was dissatisfied with the high shipping costs, which were not explained very well on the website. My overall impression as a customer was one of being unsupported and frustrated due to the experience. It is difficult to recommend CAVEPOP as a dependable choice for office supplies and paper due to the absence of clear communication and dependable customer service. The quality of the products may be satisfactory; however, this is not the case.

Pros
  • goods that live up to promises.
Cons
  • Poor attention to the needs of customers.