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Review on Studio Matthews by Bill Russett

Revainrating 5 out of 5

Excellent team, great communication, amazing work

I like that they are very responsive to our requests for changes; we have never had an issue where something was not done exactly as requested! They do great work with budgets - their prices reflect this fact but also make sure your expectations match those of theirs so there is no surprise when it comes time to pay them what's owed (or more). Their team has been incredibly helpful in answering questions or solving problems throughout each stage of my project from concept through installation/delivery. The only thing I dislike sometimes is how long things take because everything takes longer than expected due to unexpected issues along the process. If nothing else then be prepared to spend some extra money if needed since every little detail matters here. Our website went live last month after working closely together over several months. It took me quite awhile to get used to using their software which isn't intuitive by any means once one gets past figuring.

img 1 attached to Studio Matthews review by Bill Russett



Pros
  • Great customer service / follow up via email & phone calls..great communication between client + vendor
Cons
  • It is hard to say