It is very simple to use for end users as well as admin team members. We found it really flexible while setting up our authentication. The best part was that we were able to set timeouts so employees can't just keep logins open forever! I wish there could be an option to add more fields like email address or phone number in order to get better insights from logs. But overall, it worked great for us. Our biggest problem with this software has been solving how to track who left their laptop unattended. Before using this tool, we had no idea where people went during lunch break when they were supposed to be working remotely. This helped solve some issues since now it's easier to figure out which employee needs attention if he/she suddenly stops logging into his computer.