The ability for me as an employee of my organization is able have access from anywhere I am at work or home via any device (phone/laptop). It's easy enought if you know how it works but some people don't so there are tutorials out ther online which can be helpful in helping explain things like log-in process etc.. If your having issues with anything just contact sage support they will help solve all problems! Easy connection between employees across offices allowing them flexibility when working remotely without sacrificing security & ease using one system instead multiple systems.