Review on 🔒 ULTRALOQ Smart Door Lock U-Bolt (Satin Nickel) + Bridge WiFi Adaptor, 5-in-1 Keyless Entry Door Lock with WiFi, Bluetooth & Keypad, Smart Lock Front Door, ANSI Grade 1 Certification by Kevin Compton

Name: 🔒 ULTRALOQ Smart Door Lock U-Bolt (Satin Nickel) + Bridge WiFi Adaptor, 5-in-1 Keyless Entry Door Lock with WiFi, Bluetooth & Keypad, Smart Lock Front Door, ANSI Grade 1 Certification
Item: 🔒 ULTRALOQ Smart Door Lock U-Bolt (Satin Nickel) + Bridge WiFi Adaptor, 5-in-1 Keyless Entry Door Lock with WiFi, Bluetooth & Keypad, Smart Lock Front Door, ANSI Grade 1 Certification
Rating: 2

September 26, 2022

Absolute bullshit: Bolt

I installed my lock 4 days ago. Stopped working 4 times in 4 days. I contacted support for troubleshooting which was an absolute nightmare. First they say they work 9am to 5pm pacific time, that is a lie. During this time, they never answer the phone and only start answering tickets at 5:00 p.m. CST. All of the troubleshooting steps they offer you require you to take screenshots or videos to prove that you actually did it. After several attempts they finally agree the lock is bad and offer to send me the refurbished internals to replace my new lock. Why would I pay full price for a new lock to get refurbished parts for something that was their problem? It was a horrible experience and the lock sucked. I will never buy from them again and will not recommend to anyone. Don't buy if you don't like being cooped up at home or spending hours troubleshooting.

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