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Keith Montague photo
Japan, Tokyo
1 Level
732 Review
44 Karma

Review on HBN 24Ft Outdoor String Lights RGBW-Smart String Lights Color Changing, 12 Shatterproof Bulbs, 2.4 GHz Wi-Fi & Bluetooth App Control, Works With Alexa/Google Home, IP65 Waterproof-Patio/Party/Café by Keith Montague

Revainrating 4 out of 5

Revised review due to good customer service

I could not get the lights added to my network and left a negative review based on that. Their customer service reached out and despite being beyond the return window, offered a refund.There are still some shortfalls with the product, but if you can get the lights to connect and work for you, these may not be relevant:- Just a few "scenes" that cannot be dimmed, you cannot add scenes- Colors aren't true (e.g. yellow in the app turns lights green)- Requires app download with insufficient privacy rules (they can share ALL your data with "affiliates" as they like and they do grab everything they can)- No replacement bulbs included, but based on their responsiveness, you most likely will be able to get some if needed.

img 1 attached to HBN 24Ft Outdoor String Lights RGBW-Smart String Lights Color Changing, 12 Shatterproof Bulbs, 2.4 GHz Wi-Fi & Bluetooth App Control, Works With Alexa/Google Home, IP65 Waterproof-Patio/Party/Café review by Keith Montague



Pros
  • no comment
Cons
  • The connection to Wi-Fi is unreliable