Header banner
Revain logoHome Page
Lancy Rakesh photo
1 Level
755 Review
44 Karma

Review on Sky Insurance Technologies by Lancy Rakesh

Revainrating 4 out of 5

Great benefit administration platform and great service

The best thing about this system is that it allows you to go live with minimal training! It really does make things easy for new users as well as experienced ones, especially when there are so many different modules available in your account manager dashboard (like our HR module). Also, I love how easily we can create custom fields, which makes administering benefits more efficient than ever before - even if they're not standard plan types like HSA or FSA accounts. We haven't had any issues at all since implementing Sky Benefits over two years ago; however recently their customer support has been somewhat lacking compared to other systems out there. Make sure that you talk to someone from the team during implementation because some of these features aren't intuitively obvious unless someone tells you what's going into each field. For example, one time my colleague was confused by why his insurance card didn’t always show up automatically after he filled out an eligibility form online using another program. Not only did.

img 1 attached to Sky Insurance Technologies review by Lancy Rakesh



Pros
  • Great user interfaceEasy administrationAutomated enrollmentEnrollment formsIntegration across platformsGreat self service tools
Cons
  • Lackluster Customer Support