Our buying and shipping is great so no problem. However, Kohler is a brand that I would like to avoid buying in the future. Compatible trim kits for this valve are very poorly designed, lack internal structures (supports) to prevent inevitable leaks, and their after-sales service may be less helpful, but it would take too much effort. Do your homework and buy another brand. You pay significantly less and get much better options for quality fairing kits. Once that valve is behind your wall, you're a hostage to Kohler bath/shower panel sets unless you're willing to show the wall to remove that gem.
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