ARC was able to take my current printers and install new ones without much in terms of downtime. The process from order placement to delivery took about 6-8 weeks. This is not ideal for our small business, but it is an acceptable time span with a large enough demand. We are also not charged extra by this service provider for any inefficiencies during this time. I would highly recommend ARC to other businesses who have multiple printers that need replacement or upgrades. They can provide you with solutions that fit your budget. We had purchased 3 different HP printers at different price points, so there were many options to choose from. With ARC, we received quotes within 2 days from their consultants. We then had them configure and design our new devices with what we deemed necessary functionality and features. It is simple and easy to navigate through the system. When our old printer ran out of ink, they came back with the solution in just a few days. Our business has benefited greatly.