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ARC Managed Print Services Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Managed Print Services

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Description of ARC Managed Print Services

Print less and save money while eliminating the hassle of ordering supplies, and maintaining equipment.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Reliable Solution For Multiple Printer Replacements

ARC was able to take my current printers and install new ones without much in terms of downtime. The process from order placement to delivery took about 6-8 weeks. This is not ideal for our small business, but it is an acceptable time span with a large enough demand. We are also not charged extra by this service provider for any inefficiencies during this time. I would highly recommend ARC to other businesses who have multiple printers that need replacement or upgrades. They can provide you…

Pros
  • ARC came up with a solution that fit our budget and we are happy with the end product
Cons
  • I reached out to ARC and was not able to reach anyone for several hours

The customer service is fantastic! I have never had an issue with them in over 6 years that we’ve been using their services for my small business printing needs (which are quite frequent). They do everything from setup to delivery; but they don't charge me extra if something gets accidentally lost or damaged during shipping - which isn' t always covered by other companies out there like this one -- so it's nice not having those surprises when you need your documents right away!! We're also able

Pros
  • I like that they are always there to pick up our print jobs when we're not working
Cons
  • This is not an issue for me because I work in a small business and have our work done at my business