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Bolivia, Sucre
1 Level
704 Review
93 Karma

Review on ⚡ Wireless Communication-Capable 120/240-Volt Surge Protector - Southwire Surge Guard Portable 50-Amp by Brian Stepp

Revainrating 3 out of 5

Will not work as is with the latest airflow lines

As received, this unit cannot operate on a standard 50A airflow power line as the lid outlet is rated at 50A was closed. path (1/4 inch too close to outlet!). I contacted the seller who instructed me to send it back, he couldn't work around the problem. I needed the unit so I contacted the manufacturer hoping for a solution - couldn't reach anyone (didn't make me happy with an expensive RV accessory) and eventually received an email response - the instructions were short and cryptic , in Mainly to remove the outlet cover. When I asked for more details, I finally received from them that they had known about the Airstream incompatibility for some time and that a fix should be available in July 2019. No cost information, how to get a fix, details on how to remove the base cover and how to maintain the warranty etc. I sent it back and bought a progressive with similar specs and a live person on the phone to answer my questions. It works but doesn't have a remote dashboard. YMMV

Pros
  • Lifetime warranty with attached devices covered
Cons
  • Not as thick as other options