I love the ability to record conversations. I can easily listen back to past calls or use it to record a call with a customer. I don't like that I can't use the system from my cell phone. I wish I could use it from my cell phone. It would be great to have a app for my phone. I would like to be able to record calls from my cell phone. This would allow me to record calls from my cell phone. I would also like to be able to access the system from my cell phone. I can't do that with the system I'm currently using. I am recording calls with my cell phone and then listening back to the call. This is a great way to review calls and to be able to listen to the conversations.