After 3 months of red, uneven but dry skin with patches that burned my face while washing, I finally found the solution. It worked from day one, with noticeably less irritation and no burning. I agree with other reviewers that this product makes it look like you're washing your face with moisturizer, which is very odd. But it soothes and washes away. It removes makeup, even my non-waterproof eyeliner and mascara. I see it can't remove heavy makeup. I am very glad that this product solved my problems! I only gave it four stars because I can try another Eminence cleanser that is less moisturizing once my skin is fully healed. I had no issues with the authenticity of the product as others have written. I had duct tape to hold the pump in place to prevent leakage during transit. I had to pump a few times for the product to leak out so mine was definitely new.
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