I like that we can customize our threads with different layouts, colors etc., it also has great analytics which helps us understand who are new/regulars in each thread as well how many people read them from any location at anytime of day or night so this was very useful! Not much dislike about threaded conversations but you cant have more than 10 members per conversation (thread) if its not public otherwise i dont think there would be too big issue since other clients allows 20+. Also sometimes when replying back some replies doesnt show up after few minutes even though they were sent before then thats another minor thing -.- But overall everything seems fine so far no complaints here.
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